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FAQs
1. Will my State Board of Nursing accept your courses?
Our courses are ANCC (American Nurses Credentialing Center) and Nursing Board approved for RNs, LPNs and LVNs. If you, however, have any questions, please contact your State Board of Nursing and check with them.
2. Does the Unlimited CE Package give me access to all of your courses, and for how long?
Yes, the Unlimited CE Package provides access to all the courses listed on our website, including those required for your specific state, for 6 months from the date of purchase. Once you’ve purchased the package, all available courses will be listed on your My Account page under Your Courses, where you can easily access and complete them at your convenience.
3. How does the 110% Low Price Gurantee work?
If another continuing education company is offering an online continuing education package that gives you unlimited access to their courses for less than $19.95, let us know and we’ll match their price and then provide an additional 10% off.
4. What courses have a test?
RNs and LPNs in Florida must pass a post-test for their required courses so there is a test for the required courses in Florida. All other courses do not have a test.
5. How do I receive credit for a course?
You can easily complete our courses on any computer, tablet or smartphone. After you purchase a course, simply go through the course material and complete the course evaluation and then you will be given credit and a certificate of completion will be immediately issued to you.
6. Do you report completed courses to CE Broker? When?
Yes. We report completed courses to CE Broker for nurses licensed in Arkansas, Florida, Georgia, New Mexico, South Carolina, Washington, DC and West Virginia.
Before submission, we verify that the license number listed in your CE Leaders account is complete and properly formatted. If we identify a problem, we will contact you because CE Broker cannot accept a completion without a valid license number.
Courses are generally reported daily at the close of business.
7. Can I have multiple license numbers printed on my certificate of completion?
If you are licensed in multiple states, you can add all of your nursing licenses to your profile (just put a comma between each license number). Then, all of your nursing licenses will print on each certificate of completion.
8. Do you offer a discount to groups?
Yes, we offer up to 50% off to groups of 10 or more individuals. Please complete the form below and send us a message and we’ll be happy to give you more information.
9. What is your return policy?
We have a 100% satisfaction guarantee. So, if you make a purchase and you are unsatisfied with your purchase, contact us within 30 days of your purchase and we’ll be happy to refund your money on any incomplete courses. If you purchased our Unlimited CE Package and you have completed 3 or more courses, we won’t be able to issue a refund.
10. How many free courses can I redeem with a coupon?
Each customer is eligible for one free course per promotional offer. Multiple accounts or using the same license number to redeem a coupon more than once is not allowed. CE Leaders reserves the right to deactivate duplicate accounts and remove invalid certificates.
11. Why won't the Evaluation save or let me proceed?
If you are unable to complete the Evaluation, please make sure all open-ended response boxes contain some text. Even a brief response such as “N/A” is sufficient.
The most common cause is one or more required evaluation fields being left blank. Questions 5, 11, 13, and 15/16 typically require a written response before the Evaluation can be submitted.
Once all required fields contain an answer, you should be able to proceed normally.
12. How did CE Leaders help fight human trafficking?
In 2023, we donated 5% of all our proceeds to charities that help fight human trafficking. We made donations to Polaris Project, Tim Tebow Foundation, Nomi Network and DeliverFund.
Contact Us
For all other questions, please use the form below to contact us.